Privacy Policy

TMR Services Ltd respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our website or services.

1. Information we collect

Name, billing/delivery address, email address, and phone number.

Payment details (processed securely by third parties – we do not store full card data).

Order history and service records.

Technical data such as IP address, browser type, and cookies.

2. How we use your data

To process and fulfil orders or services.

To communicate with you about your order, booking, or enquiry.

To meet legal, tax, and accounting obligations.

To improve our website and customer experience.

3. Sharing your data

We only share data with trusted third parties (e.g. payment providers like Stripe, Monzo; delivery couriers).

We may disclose information if required by law, regulation, or legal process.

We do not sell or rent personal data to third parties.

4. Data security

Payments are processed using secure, encrypted systems.

We take reasonable measures to protect your information from loss, misuse, or unauthorised access.

5. Your rights

You can request a copy of your personal data.

You can ask us to correct or delete your data where legally possible.

You can object to how we process your data.

6. Data retention

We keep customer and order information for as long as required to meet legal, tax, and accounting obligations, usually up to 6 years.

7. Contact

For privacy questions or to exercise your rights, contact us at: tmrservicesltd@gmail.com